That is the type of response I like to see in light of such protests. There is no way this person could lash out against the decision, and even if they do appeal, it will be done sensibly and approached with the same professionalism.
He respected her concerns and addressed them. Even used her own arguments against her. And still didn't sound condescending or spiteful that he was asked to take this book off his shelf.
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Date: 2008-07-17 02:18 pm (UTC)He respected her concerns and addressed them. Even used her own arguments against her. And still didn't sound condescending or spiteful that he was asked to take this book off his shelf.